Track and manage your orders using Tapsbook backend

The tapsBook iOS SDK offers a ready-to-use framework for mobile app developers seeking to add a fully integrated photo canvas/book creation and order user experience to their iOS photo apps. The SDK is supported by a tapsBook managed dashboard that allows you (merchant) to effectively manage customer orders and take action when necessary.

Upon signing-in to the tapsBook dashboard, you will be presented with the following options.

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Manage Order

When a customer places order using SDK, taspBook will charge customer credit card and initiate printing with printing partner and send order confirmation email to the customer. The order primarily consists of credit card, customer information and the photobooks. We take customer privacy very seriously and and we do not store credit card information our database. They will only be used to charge the customer for the total order amount of the photobook order. The manage order option will allow you to find each individual order using either customer name or order number. You will also be able to find orders in a date range. The result will allow to quickly identify the status of the individual orders including status of print request and shipments (when available).

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A photobook typically takes no more than 48 working hours to print. Once printed, the order is shipped by the manufacturing partner using pre-negotiated shipping partner such as USPS, UPS etc. The manufacturing partner sends shipping notification to tapsBook when a order has been shipped to the customer. Upon receiving shipping notification, tapsBook stores the carrier tracking number and sends email to the customer notifying the shipment. The customer will receive a link in the shipping email to check order detail using order number.

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To review order details, you can click on the search results. You can find detailed request/response related to the order and verify the order attributes in the resulting screen. There are primarily three categories of information presented to you.
1. Customer order request - You will be able to review the customer order presented as a JSON object.
2. Print order request - You will be able to review the web service XML submitted to the manufacturing partner.
3. Shipping Notification - You will be able to review the shipping notification(s) sent by manufacturing partner. There can be multiple shipping notification available depending on how many packages are sent by the manufacturing partner to fulfill the print order.

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